From the desk of the CEO

Dear Fans of Universal Sports,

With more than 30 different sports and 25 world championships, Universal Sports Network is your destination to watch your favorite Olympic sports and athletes year-round including exclusive and live event coverage of the Vuelta a España, Giro d’Italia, Diamond League track and field, Kona Ironman, Alpine Skiing World Cup and world marathon majors each year.

This Friday, July 27th, our website will become fully authenticated which is a necessary measure in our efforts to continue to provide, and expand upon, the world-class sports content you have come to expect from Universal Sports. Authentication, or verification, is the ability to login to our website using your current satellite or cable provider account to access live streaming content and online video on demand. To learn more about authentication, CLICK HERE.

Effective Friday, all online live events and replays on demand will be available exclusively to DIRECTV, DISH and cable customers who have Universal Sports as part of their television package. Individual long-form events and sport packages will no longer be offered for sale online, but will be free to users who verify their subscriptions on our website. There is no additional charge for this service and a customer’s subscription will not be affected. As always, anyone who visits our website can enjoy video highlights, photos and breaking news for free without authentication.

HOW TO WATCH EVENTS ONLINE

If you have Universal Sports as part of your television package and would like to watch an event online, all you need is to obtain a user name and password from your TV provider, and then follow a few simple steps to verify your account. The process is very similar to accessing live online coverage of the London Games through NBC’s Olympics Live Extra feature.

1. Go to UniversalSports.com
2. Click the “SIGN-IN WITH CABLE/SAT PROVIDER” button at the top of the homepage
3. Select your provider
4. Enter the username and password that corresponds with your account
5. Click “Log In”

If you are unable to receive our network, contact your TV provider (via 1-800-55-GET-US or www.IWantUniversalSports.com) and tell them you want Universal Sports in your channel lineup. We operate independently and are separate from NBC Sports and its parent Comcast, and therefore television distributors negotiate with Universal Sports as they would any other network. Your continued support helps the process and I can assure you that your voices are being heard.

Our team is fully committed to delivering world-class and compelling sports content to our viewers through multiple platforms, and we are working hard to sign up additional providers to ensure distribution of our exclusive Olympic, endurance and adventure sports coverage.

Thank you for your loyalty.

Sincerely,

David Sternberg
CEO, Universal Sports Network

Having trouble? Request help here. How do I reach Universal Sports?

Have suggestions, feedback or comments about the Network? Contact our Universal Sports Customer Support Line at 1-818-593-3978 and your call will be directed to the appropriate department. A Universal Sports representative will respond to your inquiry. You may also contact us via email, please use the customer service form below to file a ticket.

How do I contact customer support?

Both technical and customer support for UniversalSports.com can be obtained by calling 1-818-593-3978 or via email. Please submit your comments, problems or suggestions directly to Customer Support by using the form below.